Hi! This is just a little note to let you know that your message
was received. It doesn't mean I've read it yet, but it is in the
queue. I usually respond to messages within about 48 hours of
receipt, but some problems may take longer and I don't necessarily
work all 7 days of the week.
If you haven't already seen it, there is also an extensive and
continually growing helpdesk website where you may find your answers
at http://www.io.com/help/helpdesk/ .
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