Contents of the Help Desk:
Contact Information
Fox Internet Office Hours
FOX COMMUNICATIONS CORP. (425) 562-2900 (General company related questions) Monday -thru- Friday: 9am - 5pm
SALES OFFICES 1-800-301-3691Monday -thru- Friday: 9am - 5pm TECHNICAL SUPPORT OFFICES (253)946-6545, (425)649-2424, (206)448-8810, (253)942-9180
Eric Carter - PC Specialist / Quickstart Technician The Fox Internet staff is available to answer your calls during the regular
business hours listed on this page. If you call after hours please leave
a detailed message on our digital voice attendant so that we may return
your call as soon as possible. Fox Internet Access NumbersFox Communications13400 NE 20th Suite 28 Bellevue WA 98005
ProStar Plus Credit PurchasesProStar Plus credits are sold at the OfficeMax stores located below.
Just walk up to the Customer Service Desk and tell them you wish to purchase
some ProStar Plus credits. Personal Web Page DirectoriesIf you have a monthly account and wish to have a personal web directory created please contact our Technical Support Offices at: 253-946-6545, 425-649-2424, 206-448-88101. Personal Websites are just that, FOR PERSONAL USAGE ONLY. You may NOT transact business from this site, advertise your business or another business. NOTE: The above is Effective 10/1/96. Previous sites, if a business is advertised may continue to do so. 2. You are limited to 5 megabytes of storage MAXIMUM. You must keep your storage below this limit It is your responsibility to monitor this. Sites will be closed with no warning if you exceed 5 megs. Additional space may be obtained for small monthly fee by contacting the Webmaster at 206-946-6545. 3. Just like when you rent an apt, you simply rent the space. We cannot offer support other than how to access your site. You are responsible for the creation of pages and their functionality. Web creation support is available at our normal consulting fee of $40 per hour. We will create your directory and provide access ID's and passwords. 4. You must have a monthly membership (NetStar/FoxI, NetStar Plus/FoxPlus, Educator) to have a personal web page. If you cancel your monthly and go back to hourly, your page will be closed. 5. You may NOT FOR ANY REASON host another persons web page, except for a direct family member. There will be no exceptions to this rule for any reason. 6. For security reasons, we do not allow for the usage of CGI scripts within a personal web site. ActiveX and Java apps are fine, but you are responsible for their construction and support. 7. NO Sexually Explicit photos or messages may be posted on our servers. You may link to as many adult oriented sites as you wish, but content MAY NOT be stored in your directory. NO commercial software may be stored without the express written consent of the copyright holder of the software. We require a copy of any permissions you may receive. Software programs that you may have written cannot be offered for download in a personal web site. Commercial sites are available for that purpose. NO illegal items such as pirated software, cracks, hacks, etc. can be stored. Anyone violating copyright laws will be reported to the proper agencies. We will cooperate in any prosecution of software pirates. Encrypted software, files, etc. may not be stored on any Fox/ProStar Server. 8. We reserve the right to inspect anything stored on our servers to confirm compliance with the above. No information on any Fox/ProStar Server should be deemed private. We reserve the right to refuse the creation of or to close any site for any reason, not limited to the above rules. Fox Internet is not responsible for any losses or damages pertaining to the lack of access to or the removal or your personal web site and its contents. Personal web sites are a fun way to get yourself noted out there in cyberspace.
We offer a wide variety of business solutions if you and your business want
to reap the rewards of the great exposure available to you on the World
Wide Web.
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