Time: Mon Nov 11 09:17:52 1996
To: Primenet Support Services <support@primenet.com>
From: Paul Andrew Mitchell [address in tool bar]
Subject: Disk usage
Cc: Neal Kelsey
Bcc: 

Dear Andrew,

Many thanks.

You guys spoil me rotten!

I had an interview at
Microsoft last week, and
they were green with envy
when I began to describe
the excellent tech support
I receive from Primenet.

Keep up the good work!

/s/ Paul Mitchell

P.S.  I didn't get the job.  ;-)


At 09:11 AM 11/11/96 -0700, you wrote:
>Paul,
>
>I deleted it for you.
>
>Andrew.
>
>On Mon, 11 Nov 1996, Paul Andrew Mitchell wrote:
>
>> Dear Primenet,
>> 
>> That 30MB inbox was either a fluke,
>> or a spam.  When Bill at tech support
>> brought it to my attention, we used
>> FTP to transfer it, but I am afraid
>> I forgot to delete the old file:
>> oldmail.txt.  Can you do this for me,
>> or have somebody call me to walk me
>> thru the new FTP again?
>> 
>> Many thanks.
>> 
>> /s/ Paul Mitchell
>> 
>> 
>> 
>> 
>> At 03:47 AM 11/11/96 -0700, you wrote:
>> >Dear Mitchell, Paul:
>> >
>> >The disk space usage for the 'pmitch' account has averaged 10034
>> >kilobytes over the 5120 kilobytes limit for the past 5 days.  Extra
>> >space usage is charged at $3.50 per 5 megabytes (5120 kilobytes) per
>> >month for personal accounts, and $30.00 per 5 megabytes per month for
>> >business accounts.  Your account is listed as a personal account.  If
>> >you wish to purchase more disk space (and avoid this message), you can
>> >call Primenet sales at +1 800 463-8386 or send mail to
>> >change@primenet.com.  Prepaid disk space is offered at a reduced rate
>> >of $2.50 per 5 megabytes per month for personal accounts, and $25.00
>> >per 5 megabytes per month for business accounts.
>> >
>> >To see what space you are currently using, you can use one of the
>> >following methods:
>> >   Enter 'acctlook -d' from a shell prompt
>> >   Select 'Check Time Usage' from the User Setup menu, and enter 'a'
>> >        to view all entries.
>> >   Use Netscape or another WWW browser to view the following url:
>> >        http://www.primenet.com/user-services  (note that your WWW
>> >        browser must support HTML3 forms)
>> >
>> >If you have any questions about this policy, please feel free to call
>> >technical support at +1 602 416-7000 or send mail to
>> >support@primenet.com.
>> >
>> >Thank you, and have a nice day!
>> >
>> >
>> >
>> 
>> ===========================================================
>> Paul Andrew, Mitchell, B.A., M.S.:  pmitch@primenet.com                  
>> ship to: c/o 2509 N. Campbell, #1776, Tucson, Arizona state
>> ===========================================================
>> 
>
>
> 
>-------------------------------------------------------------------------
>Primenet Support Team                                            Primenet
>support@primenet.com                  America's Premier Internet Provider
>(602)416-7000                                               (800)463-8386
>-------------------------------------------------------------------------
>When responding to email from Primenet Tech Support, please quote back all
>of the correspondence.  We need this because several people answer support
>mail and may not be aware of the context in which you were speaking.
>
>
      

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