Time: Mon Nov 11 09:17:52 1996 To: Primenet Support Services <support@primenet.com> From: Paul Andrew Mitchell [address in tool bar] Subject: Disk usage Cc: Neal Kelsey Bcc: Dear Andrew, Many thanks. You guys spoil me rotten! I had an interview at Microsoft last week, and they were green with envy when I began to describe the excellent tech support I receive from Primenet. Keep up the good work! /s/ Paul Mitchell P.S. I didn't get the job. ;-) At 09:11 AM 11/11/96 -0700, you wrote: >Paul, > >I deleted it for you. > >Andrew. > >On Mon, 11 Nov 1996, Paul Andrew Mitchell wrote: > >> Dear Primenet, >> >> That 30MB inbox was either a fluke, >> or a spam. When Bill at tech support >> brought it to my attention, we used >> FTP to transfer it, but I am afraid >> I forgot to delete the old file: >> oldmail.txt. Can you do this for me, >> or have somebody call me to walk me >> thru the new FTP again? >> >> Many thanks. >> >> /s/ Paul Mitchell >> >> >> >> >> At 03:47 AM 11/11/96 -0700, you wrote: >> >Dear Mitchell, Paul: >> > >> >The disk space usage for the 'pmitch' account has averaged 10034 >> >kilobytes over the 5120 kilobytes limit for the past 5 days. Extra >> >space usage is charged at $3.50 per 5 megabytes (5120 kilobytes) per >> >month for personal accounts, and $30.00 per 5 megabytes per month for >> >business accounts. Your account is listed as a personal account. If >> >you wish to purchase more disk space (and avoid this message), you can >> >call Primenet sales at +1 800 463-8386 or send mail to >> >change@primenet.com. Prepaid disk space is offered at a reduced rate >> >of $2.50 per 5 megabytes per month for personal accounts, and $25.00 >> >per 5 megabytes per month for business accounts. >> > >> >To see what space you are currently using, you can use one of the >> >following methods: >> > Enter 'acctlook -d' from a shell prompt >> > Select 'Check Time Usage' from the User Setup menu, and enter 'a' >> > to view all entries. >> > Use Netscape or another WWW browser to view the following url: >> > http://www.primenet.com/user-services (note that your WWW >> > browser must support HTML3 forms) >> > >> >If you have any questions about this policy, please feel free to call >> >technical support at +1 602 416-7000 or send mail to >> >support@primenet.com. >> > >> >Thank you, and have a nice day! >> > >> > >> > >> >> =========================================================== >> Paul Andrew, Mitchell, B.A., M.S.: pmitch@primenet.com >> ship to: c/o 2509 N. Campbell, #1776, Tucson, Arizona state >> =========================================================== >> > > > >------------------------------------------------------------------------- >Primenet Support Team Primenet >support@primenet.com America's Premier Internet Provider >(602)416-7000 (800)463-8386 >------------------------------------------------------------------------- >When responding to email from Primenet Tech Support, please quote back all >of the correspondence. We need this because several people answer support >mail and may not be aware of the context in which you were speaking. > >
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